Returns & Exchanges
At Mini Museum, we want you to be completely satisfied with your unique collectibles. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the items in their original protective packaging, ensuring that all certificates of authenticity and display cases are included.
- 3.Ship to Mini Museum
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our curators inspect the returned items, we will process your refund to the original payment method within 5 to 10 business days.
